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PRIVACY POLICY

 

1. Introduction

Welcome to FoodCravr. We value your privacy and strive to protect your personal information in compliance with all relevant laws and regulations, including Singapore Laws, the General Data Protection Regulation (GDPR), and US Privacy Laws. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to keep it secure.

2. Information We Collect

We may collect and process the following types of information:

  • Personal Information: This may include your name, email address, telephone number, and any other information you provide when creating an account, claiming a business listing, or contacting us.
  • Non-Personal Information: This includes data like your IP address, browser type, the pages you visit on our site, the time and date of your visit, the time spent on those pages, and other statistics.
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We collect this information through various methods including information directly provided by you, and by using technologies like cookies, web beacons, and log files.

3. How We Use Your Information

The information we collect is used for various purposes such as:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
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We practice data minimization and only collect and process information that is necessary for the stated purposes.

4. How We Share Your Information

We do not sell your Personal Information to third parties. We may share your information with service providers who assist us in meeting business operations needs, including hosting, delivering, and improving our services. We may also share your information with law enforcement or other entities when required by law or to protect our rights, users, systems, and services.

5. Cookie Policy

We use cookies and similar technologies to provide and support our Services and each of the uses outlined and described in this policy. You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

6. Data Storage and Retention

Your personal data is stored on secure servers and is only kept for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. We maintain reasonable safeguards to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, and destruction.

7. Data Security

We employ a variety of security measures designed to protect your information and keep it confidential and safe. These include physical, electronic, and managerial procedures to safeguard and secure the information we collect. In the event of a data breach, we will take appropriate steps to mitigate the breach and notify affected users in accordance with applicable laws.

8. Children’s Privacy

Our Services are not intended for use by children under the age of 13 (or the equivalent minimum age in the relevant jurisdiction). We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us. If we become aware that a child under 13 has provided us with personal information without parental consent, we will take steps to remove the data and cancel the child’s account.

9. Your Rights and Choices

You have certain rights in relation to your personal data under local data protection laws. These may include the right to access, correct, delete, or restrict the use of your personal data; the right to receive a copy of your personal data, or to transfer it to another data controller; and the right to object to some processing of personal data.

10. International Data Transfers

As part of a global service, we may transfer your personal data to countries other than the one in which you live. When transferring your information globally, we ensure that adequate safeguards are in place to protect your personal data.

11. Personal Data Protection Act (PDPA) Rights

If you are a resident of Singapore, you have certain rights under the Personal Data Protection Act (PDPA). These include the right to withdraw consent to use of your personal data; the right to request access to and make corrections to your personal data; and the right to object to the processing of your personal data. We respect and uphold these rights, and will take reasonable steps to fulfill any such requests within a reasonable timeframe.

12. GDPR Specific Rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These include the right to access, correct, update, or request deletion of your personal information; object to processing of your personal information; ask us to restrict processing of your personal information; or request portability of your personal information.

13. California Privacy Rights

If you are a resident of California, you have certain rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, use, disclose, or sell; and the right to opt-out of the sale of your personal information. You also have the right to request deletion of your personal information, subject to certain exceptions.

14. Changes to this Privacy Policy

FoodCravr reserves the right to update this Privacy Policy at any time. Any changes will be effective when posted on the Site, and we will notify you of any significant changes to our Privacy Policy. We encourage you to review our Privacy Policy periodically to stay informed about our use of your personal information.

15. Dispute Resolution

If you have a complaint or dispute regarding this Privacy Policy or our data handling practices, we encourage you to first contact us directly. We will investigate and attempt to resolve any complaints and disputes regarding our use and disclosure of personal information. If your complaint is not resolved to your satisfaction, it may be subject to legal proceedings under the jurisdiction of the courts in Singapore.

16. Contact Information

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at support@foodcravr.com. We are committed to working with you to resolve any issues you may have regarding your privacy.

 

Effective date: 1st June 2023